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Frequently asked questions

  • What is cmdtyView?
    Global exchange data, physical commodity prices, futures execution, and advanced analytics delivered to your browser in one powerful solution.
  • Works on Android or iOS Smartphones ?
    Yes! New content is always being added and is available to you across desktop, mobile, and in Excel. For an android, please go to the Google Play Store and for the IOS, go to the App Store to download the app : cmdtyView finance. Links to desktop, mobile apps, cmdtyView, US cmdtyView Desktop app: https://www.barchart.com/cmdty/trading/cmdtyview/desktop The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1 The link for the IOS app: https://apps.apple.com/us/app/cmdtyview/id1500475984 cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us US cmdtyView: https://cmdtyview.barchart.com/#/us
  • Data
  • Charting
    Your decisions depend on cutting-edge analytics. Get our best-in-class charting capabilities delivered to you on any device. Drag, drop, pan, add studies... we have it all and can support even the most advanced analytics including forward curves and seasonals.
  • Trading
    Simplify your workflows by managing your cash business, futures execution, and analytics in one place - all pushed seamlessly into your post-trade system
  • News
    cmdtyView comes packed with high-impact news services – the vast majority of which are included with your cmdtyView license. Whether you need the latest in USDA headlines, hard-hitting analysis of grain markets, or access to Dow Jones, cmdtyView has the feeds you need.
  • Excel
    Take the data you already pay for and power your complex models directly in Excel – all as part of your cmdtyView Pro license. From simple quote requests to the build-out of forward curves and seasonal charts, cmdtyView Excel offers an easy and effective way power your workflows in Excel. If you are experiencing problems with your excel add_in please check "Disabled Excel Add In"
  • Disabled Excel Add In
    Often when users experience Excel issues it is because their add-in has become disabled. To check you will want to look at the following folder path: File>Options>Add-ins>Excel Add-ins Drawdown Menu>Disabled Items If Barchart's add-in appears in the folder, enabling and restarting Excel should resolve the issue. See screenshots for reference. Usually when we see this #NAME issue and the addin is enabled, it's a conflicting addin in that is usually the culprit (such as Solver, Analysis Pack, or other real time data addins). Deselecting the currently enabled add-ins/com-ins except cmdtyView's addins then restarting Excel should resolve the issue. If you go to the Excel Options> Addins> Manage: Excel Addins> Go section can you please try turning off any other addins and ensuring only Barchart's addins are enabled? Do the same for the Excel Options> Addins> Manage: COM Addins> Go section and then restart Excel: If it's working after doing so, another addin is preventing Barchart's addins from processing the incoming data and will want to disable that addin when using Barchart's Excel addins.
  • Clearing the cache
    Clear the cache + Supported browsers Clearing the cache might solve your issue: In your browser, there are 3 dots or horizontal lines top right. Go there, select more tools, and clear down the cache and history. Then hold the Control Key and Press F5. Close the browser and reopen. Supported browsers are Chrome and Firefox. You can also use this link to download the desktop app: https://www.barchart.com/cmdty/trading/cmdtyview/desktop
  • cmdtyView- Brief Demo
  • cmdtyView Futures Symbols: Grains
  • cmdtyView Futures Symbols: Metal
  • cmdtyView Futures Symbols : Cattle
  • cmdtyView Futures Symbols : Energy
  • cmdtyView Futures Symbols : Softs
  • Data Coverage
    https://www.barchart.com/solutions/data/futures - Click here for Data Coverage
  • Symbols
    Symbol #1 will give you the first front month Symbol #5 will give you the first 5 front months You can use the symbol browser to find what you're looking for. For smbols follow this link: https://www.barchart.com/futures/prices-by-exchange
  • Troubleshooting: Hard Refresh
    Refreshing of the quotations If you utilize CmdtyView's webportal: Press CRTL+Shift+R to hard refresh and then close and reopen. To hard refresh in desktop mode you will want to enter the following: First press CRTL+Shift+D, this will open your developer tools menu Then press CRTL+Shift+R to hard refresh If you see any issues after, please right-click on a symbol having issues> Report Data Issue This should fix any issues but if you are still experiencing any difficulties please contact support@bot-services.com
  • Download Links
    Links to desktop, mobile apps, cmdtyView, US cmdtyView Desktop app: https://www.barchart.com/cmdty/trading/cmdtyview/desktop The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1 The link for the IOS app: https://apps.apple.com/us/app/cmdtyview/id1500475984 cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us US cmdtyView: https://cmdtyview.barchart.com/#/us
  • What is cmdtyView?
    Global exchange data, physical commodity prices, futures execution, and advanced analytics delivered to your browser in one powerful solution.
  • Works on Android or iOS Smartphones ?
    Yes! New content is always being added and is available to you across desktop, mobile, and in Excel. For an android, please go to the Google Play Store and for the IOS, go to the App Store to download the app : cmdtyView finance. Links to desktop, mobile apps, cmdtyView, US cmdtyView Desktop app: https://www.barchart.com/cmdty/trading/cmdtyview/desktop The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1 The link for the IOS app: https://apps.apple.com/us/app/cmdtyview/id1500475984 cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us US cmdtyView: https://cmdtyview.barchart.com/#/us
  • Data
  • Charting
    Your decisions depend on cutting-edge analytics. Get our best-in-class charting capabilities delivered to you on any device. Drag, drop, pan, add studies... we have it all and can support even the most advanced analytics including forward curves and seasonals.
  • Trading
    Simplify your workflows by managing your cash business, futures execution, and analytics in one place - all pushed seamlessly into your post-trade system
  • News
    cmdtyView comes packed with high-impact news services – the vast majority of which are included with your cmdtyView license. Whether you need the latest in USDA headlines, hard-hitting analysis of grain markets, or access to Dow Jones, cmdtyView has the feeds you need.
  • Excel
    Take the data you already pay for and power your complex models directly in Excel – all as part of your cmdtyView Pro license. From simple quote requests to the build-out of forward curves and seasonal charts, cmdtyView Excel offers an easy and effective way power your workflows in Excel. If you are experiencing problems with your excel add_in please check "Disabled Excel Add In"
  • Disabled Excel Add In
    Often when users experience Excel issues it is because their add-in has become disabled. To check you will want to look at the following folder path: File>Options>Add-ins>Excel Add-ins Drawdown Menu>Disabled Items If Barchart's add-in appears in the folder, enabling and restarting Excel should resolve the issue. See screenshots for reference. Usually when we see this #NAME issue and the addin is enabled, it's a conflicting addin in that is usually the culprit (such as Solver, Analysis Pack, or other real time data addins). Deselecting the currently enabled add-ins/com-ins except cmdtyView's addins then restarting Excel should resolve the issue. If you go to the Excel Options> Addins> Manage: Excel Addins> Go section can you please try turning off any other addins and ensuring only Barchart's addins are enabled? Do the same for the Excel Options> Addins> Manage: COM Addins> Go section and then restart Excel: If it's working after doing so, another addin is preventing Barchart's addins from processing the incoming data and will want to disable that addin when using Barchart's Excel addins.
  • Clearing the cache
    Clear the cache + Supported browsers Clearing the cache might solve your issue: In your browser, there are 3 dots or horizontal lines top right. Go there, select more tools, and clear down the cache and history. Then hold the Control Key and Press F5. Close the browser and reopen. Supported browsers are Chrome and Firefox. You can also use this link to download the desktop app: https://www.barchart.com/cmdty/trading/cmdtyview/desktop
  • cmdtyView- Brief Demo
  • cmdtyView Futures Symbols: Grains
  • cmdtyView Futures Symbols: Metal
  • cmdtyView Futures Symbols : Cattle
  • cmdtyView Futures Symbols : Energy
  • cmdtyView Futures Symbols : Softs
  • Data Coverage
    https://www.barchart.com/solutions/data/futures - Click here for Data Coverage
  • Symbols
    Symbol #1 will give you the first front month Symbol #5 will give you the first 5 front months You can use the symbol browser to find what you're looking for. For smbols follow this link: https://www.barchart.com/futures/prices-by-exchange
  • Troubleshooting: Hard Refresh
    Refreshing of the quotations If you utilize CmdtyView's webportal: Press CRTL+Shift+R to hard refresh and then close and reopen. To hard refresh in desktop mode you will want to enter the following: First press CRTL+Shift+D, this will open your developer tools menu Then press CRTL+Shift+R to hard refresh If you see any issues after, please right-click on a symbol having issues> Report Data Issue This should fix any issues but if you are still experiencing any difficulties please contact support@bot-services.com
  • Download Links
    Links to desktop, mobile apps, cmdtyView, US cmdtyView Desktop app: https://www.barchart.com/cmdty/trading/cmdtyview/desktop The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1 The link for the IOS app: https://apps.apple.com/us/app/cmdtyview/id1500475984 cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us US cmdtyView: https://cmdtyview.barchart.com/#/us
  • What is cmdtyView?
    Global exchange data, physical commodity prices, futures execution, and advanced analytics delivered to your browser in one powerful solution.
  • Works on Android or iOS Smartphones ?
    Yes! New content is always being added and is available to you across desktop, mobile, and in Excel. For an android, please go to the Google Play Store and for the IOS, go to the App Store to download the app : cmdtyView finance. Links to desktop, mobile apps, cmdtyView, US cmdtyView Desktop app: https://www.barchart.com/cmdty/trading/cmdtyview/desktop The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1 The link for the IOS app: https://apps.apple.com/us/app/cmdtyview/id1500475984 cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us US cmdtyView: https://cmdtyview.barchart.com/#/us
  • Data
  • Charting
    Your decisions depend on cutting-edge analytics. Get our best-in-class charting capabilities delivered to you on any device. Drag, drop, pan, add studies... we have it all and can support even the most advanced analytics including forward curves and seasonals.
  • Trading
    Simplify your workflows by managing your cash business, futures execution, and analytics in one place - all pushed seamlessly into your post-trade system
  • News
    cmdtyView comes packed with high-impact news services – the vast majority of which are included with your cmdtyView license. Whether you need the latest in USDA headlines, hard-hitting analysis of grain markets, or access to Dow Jones, cmdtyView has the feeds you need.
  • Excel
    Take the data you already pay for and power your complex models directly in Excel – all as part of your cmdtyView Pro license. From simple quote requests to the build-out of forward curves and seasonal charts, cmdtyView Excel offers an easy and effective way power your workflows in Excel. If you are experiencing problems with your excel add_in please check "Disabled Excel Add In"
  • Disabled Excel Add In
    Often when users experience Excel issues it is because their add-in has become disabled. To check you will want to look at the following folder path: File>Options>Add-ins>Excel Add-ins Drawdown Menu>Disabled Items If Barchart's add-in appears in the folder, enabling and restarting Excel should resolve the issue. See screenshots for reference. Usually when we see this #NAME issue and the addin is enabled, it's a conflicting addin in that is usually the culprit (such as Solver, Analysis Pack, or other real time data addins). Deselecting the currently enabled add-ins/com-ins except cmdtyView's addins then restarting Excel should resolve the issue. If you go to the Excel Options> Addins> Manage: Excel Addins> Go section can you please try turning off any other addins and ensuring only Barchart's addins are enabled? Do the same for the Excel Options> Addins> Manage: COM Addins> Go section and then restart Excel: If it's working after doing so, another addin is preventing Barchart's addins from processing the incoming data and will want to disable that addin when using Barchart's Excel addins.
  • Clearing the cache
    Clear the cache + Supported browsers Clearing the cache might solve your issue: In your browser, there are 3 dots or horizontal lines top right. Go there, select more tools, and clear down the cache and history. Then hold the Control Key and Press F5. Close the browser and reopen. Supported browsers are Chrome and Firefox. You can also use this link to download the desktop app: https://www.barchart.com/cmdty/trading/cmdtyview/desktop
  • cmdtyView- Brief Demo
  • cmdtyView Futures Symbols: Grains
  • cmdtyView Futures Symbols: Metal
  • cmdtyView Futures Symbols : Cattle
  • cmdtyView Futures Symbols : Energy
  • cmdtyView Futures Symbols : Softs
  • Data Coverage
    https://www.barchart.com/solutions/data/futures - Click here for Data Coverage
  • Symbols
    Symbol #1 will give you the first front month Symbol #5 will give you the first 5 front months You can use the symbol browser to find what you're looking for. For smbols follow this link: https://www.barchart.com/futures/prices-by-exchange
  • Troubleshooting: Hard Refresh
    Refreshing of the quotations If you utilize CmdtyView's webportal: Press CRTL+Shift+R to hard refresh and then close and reopen. To hard refresh in desktop mode you will want to enter the following: First press CRTL+Shift+D, this will open your developer tools menu Then press CRTL+Shift+R to hard refresh If you see any issues after, please right-click on a symbol having issues> Report Data Issue This should fix any issues but if you are still experiencing any difficulties please contact support@bot-services.com
  • Download Links
    Links to desktop, mobile apps, cmdtyView, US cmdtyView Desktop app: https://www.barchart.com/cmdty/trading/cmdtyview/desktop The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1 The link for the IOS app: https://apps.apple.com/us/app/cmdtyview/id1500475984 cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us US cmdtyView: https://cmdtyview.barchart.com/#/us
  • What is cmdtyView?
    Global exchange data, physical commodity prices, futures execution, and advanced analytics delivered to your browser in one powerful solution.
  • Works on Android or iOS Smartphones ?
    Yes! New content is always being added and is available to you across desktop, mobile, and in Excel. For an android, please go to the Google Play Store and for the IOS, go to the App Store to download the app : cmdtyView finance. Links to desktop, mobile apps, cmdtyView, US cmdtyView Desktop app: https://www.barchart.com/cmdty/trading/cmdtyview/desktop The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1 The link for the IOS app: https://apps.apple.com/us/app/cmdtyview/id1500475984 cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us US cmdtyView: https://cmdtyview.barchart.com/#/us
  • Data
  • Charting
    Your decisions depend on cutting-edge analytics. Get our best-in-class charting capabilities delivered to you on any device. Drag, drop, pan, add studies... we have it all and can support even the most advanced analytics including forward curves and seasonals.
  • Trading
    Simplify your workflows by managing your cash business, futures execution, and analytics in one place - all pushed seamlessly into your post-trade system
  • News
    cmdtyView comes packed with high-impact news services – the vast majority of which are included with your cmdtyView license. Whether you need the latest in USDA headlines, hard-hitting analysis of grain markets, or access to Dow Jones, cmdtyView has the feeds you need.
  • Excel
    Take the data you already pay for and power your complex models directly in Excel – all as part of your cmdtyView Pro license. From simple quote requests to the build-out of forward curves and seasonal charts, cmdtyView Excel offers an easy and effective way power your workflows in Excel. If you are experiencing problems with your excel add_in please check "Disabled Excel Add In"
  • Disabled Excel Add In
    Often when users experience Excel issues it is because their add-in has become disabled. To check you will want to look at the following folder path: File>Options>Add-ins>Excel Add-ins Drawdown Menu>Disabled Items If Barchart's add-in appears in the folder, enabling and restarting Excel should resolve the issue. See screenshots for reference. Usually when we see this #NAME issue and the addin is enabled, it's a conflicting addin in that is usually the culprit (such as Solver, Analysis Pack, or other real time data addins). Deselecting the currently enabled add-ins/com-ins except cmdtyView's addins then restarting Excel should resolve the issue. If you go to the Excel Options> Addins> Manage: Excel Addins> Go section can you please try turning off any other addins and ensuring only Barchart's addins are enabled? Do the same for the Excel Options> Addins> Manage: COM Addins> Go section and then restart Excel: If it's working after doing so, another addin is preventing Barchart's addins from processing the incoming data and will want to disable that addin when using Barchart's Excel addins.
  • Clearing the cache
    Clear the cache + Supported browsers Clearing the cache might solve your issue: In your browser, there are 3 dots or horizontal lines top right. Go there, select more tools, and clear down the cache and history. Then hold the Control Key and Press F5. Close the browser and reopen. Supported browsers are Chrome and Firefox. You can also use this link to download the desktop app: https://www.barchart.com/cmdty/trading/cmdtyview/desktop
  • cmdtyView- Brief Demo
  • cmdtyView Futures Symbols: Grains
  • cmdtyView Futures Symbols: Metal
  • cmdtyView Futures Symbols : Cattle
  • cmdtyView Futures Symbols : Energy
  • cmdtyView Futures Symbols : Softs
  • Data Coverage
    https://www.barchart.com/solutions/data/futures - Click here for Data Coverage
  • Symbols
    Symbol #1 will give you the first front month Symbol #5 will give you the first 5 front months You can use the symbol browser to find what you're looking for. For smbols follow this link: https://www.barchart.com/futures/prices-by-exchange
  • Troubleshooting: Hard Refresh
    Refreshing of the quotations If you utilize CmdtyView's webportal: Press CRTL+Shift+R to hard refresh and then close and reopen. To hard refresh in desktop mode you will want to enter the following: First press CRTL+Shift+D, this will open your developer tools menu Then press CRTL+Shift+R to hard refresh If you see any issues after, please right-click on a symbol having issues> Report Data Issue This should fix any issues but if you are still experiencing any difficulties please contact support@bot-services.com
  • Download Links
    Links to desktop, mobile apps, cmdtyView, US cmdtyView Desktop app: https://www.barchart.com/cmdty/trading/cmdtyview/desktop The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1 The link for the IOS app: https://apps.apple.com/us/app/cmdtyview/id1500475984 cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us US cmdtyView: https://cmdtyview.barchart.com/#/us

Disclosure:

Blue Ocean TA (technical analysis) provides technical studies and indicators for educational purposes only. We are not providing legal, accounting, or financial advisory services, and use of the studies and indicators is not a solicitation or recommendation to buy or sell any stocks, options, or other financial instruments or investments. Examples that address specific assets, stocks, options or other financial instrument transactions are for illustrative purposes only and may not represent specific trades. No express or implied warranties are being made with respect to these services and products. All investing and trading in the securities market involves risk. Any decisions to place trades in the financial markets, including trading in stock or options or other financial instruments, is a personal decision that should only be made after thorough research, including a personal risk and financial assessment, and the engagement of professional assistance to the extend you believe necessary.
Risk Disclosure:

Futures and forex trading contains substantial risk and is not for every investor. An investor could potentially lose all or more than the initial investment. Risk capital is money that can be lost without jeopardising ones’ financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Past performance is not necessarily indicative of future results.

Hypothetical Performance Disclosure:
Hypothetical performance results have many inherent limitations, some of which are described below. no representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. for example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results.

© 2024 Blue Ocean Trading Services

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